What is LoanTPV?
LoanTPV is a valuable new service from TPV.com, an industry leader in third-party verification services for businesses nationwide. Leveraging that expertise, we created a solution for mortgage, refinancing and student loan professionals to put in place as the last step in the loan closing process.
Loan (Mortgage & Student) + TPV (Third-Party Verification)
We work with each client to create customized scripts that our professional TPV agents use to verify that your customers have received and clearly understood their closing documents and agreed with your terms and conditions. These interviews help uncover any ambiguities and affords the lender to clear them up before the loan closing. Every call is recorded and archived and provides a strong defense against costly and time-consuming lawsuits, government fines and baseless claims.
Our extensively trained TPV agents are trained to handle calls with precision in accordance with individual client specifications. We ensure that all scripts comply with company, state and federal regulations.